Capabilities

Everything Accesza automates for your panel

A complete toolkit for SMM panel support and operations. Here is what it can do today.

Get started See pricing
Order support

Handles the requests your customers actually send

Order status lookups

Explains the status, start count, remaining quantity and delivery in plain language, in the customer's language.

Speed-up, cancel and refill

Checks eligibility first: speed-up and cancel for active orders, refill for completed orders on services that offer it.

Not-received reports

Compares the complaint with the order data and escalates to your team when they do not match.

Provider dispatch

Posts approved requests to the right provider group on Telegram or WhatsApp, using the provider's own order ID.

Urgent escalation

Orders reported again and again are flagged as emergencies so providers and your staff see them first.

Ownership verification

A one-time code posted to the customer's panel tickets proves who they are before any order is shown.
Intelligence

Replies that sound like your team

Multi-language

Detects the customer's language, including Bengali written in English letters, and answers in kind.

Knowledge base

Teach it your refund policy, delivery times and FAQs. Your answers are used before any AI model.

Human behaviour mode

Optional natural, professional replies. Accesza tries first from its own brain and learns from conversations; an external model helps only when needed. Uses credits.
Running your business

Control, billing and insight

Multiple panels

Connect several panels and subscribe to different tools for each one. Switch with one click.

Staff and routing

Decide who on your team is alerted and which provider group receives which request.

Analytics

Volume, automation rate and the most common requests, so you see exactly what automation is saving you.

Frequently asked questions

What can the Accesza bot actually do?+

It looks up orders, explains statuses, handles speed-up, cancel, refill and not-received requests with eligibility checks, dispatches requests to your providers, answers from your knowledge base and escalates to your team when needed.

How does the AI learn about my panel?+

It uses real data from your panel and the answers you add to the knowledge base. In Human behaviour mode, Accesza also learns from conversations so repeated questions get answered faster.

Which AI models are used?+

Accesza answers from its own knowledge first. When it cannot answer professionally, the platform can use an external model such as Gemini, ChatGPT, Claude or Grok, depending on the platform configuration.

Do I pay per message?+

Subscriptions are a fixed monthly fee per panel. Only the optional Human behaviour mode uses credits, which you buy from your wallet.

See it work on your own panel

Create an account, connect your panel and try the tools you need.

Start free